Support

Contact Us

• Email: hey@studybro.de
• Website: www.studybro.de

Please include your device model, iOS version, and Study Bro app version when contacting us. Screenshots or screen recordings help us resolve issues faster.

Troubleshooting

• App not syncing / data missing? Try restarting the app and your device. If the issue persists, contact us with details.
• Crashes or bugs? Describe the last steps before the crash and send any crash message you saw.
• Notifications not arriving? Ensure notifications are enabled in iOS Settings → Notifications → Study Bro.

Data & Exports

• Export your data: Open Settings → Export Data and choose a destination to save or share your file.
• Privacy: We don’t collect your study notes or private files. For details, see our Privacy Policy.

Billing & Subscriptions

Study Bro is free to download. If optional premium features are available in your region, purchases and cancellations are managed securely through your App Store account.

• Manage purchases: iOS Settings → [your name] → Subscriptions
• Refunds: Requests are handled by Apple. See Apple Support for details.

Feature Requests

We love hearing your ideas!

• Send an email with the subject “Feature Request” and describe the problem you want to solve and your ideal outcome.

Bug Reports

Help us fix issues quickly:

• Subject: “Bug Report”
• Include steps to reproduce, expected vs. actual behavior, and any relevant screenshots.

Support Hours

• Monday–Friday: 09:00–17:00 (CET)
• Weekends & Holidays: Limited support; we’ll reply on the next business day where possible.

Thank you for using Study Bro!